Accurate Communications              Omaha, NE 800.779.5505              On Call Schedule Log In
                                

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Whether you need inbound order entry, customer service or telephone answering service, state- of-the-art technology and experienced call center. Accurate Communications provides agents to meet your unique requirements, no matter what they are or how complex.
Accurate Communications Call Center building    
Accurate Communications was founded in 1966 as a standard telephone answering service. We are the region's largest call center of its type that offers telephone messaging and inbound order entry for small to medium- sized clients. Our locations in Omaha, Houston and Lincoln provide service for the two largest metropolitan areas in Nebraska, Texas and nationwide. Our facilities operate 24 hours a day, 365 days a year.

We keep growing every year, finding new ways to provide the best quality of service for all types of businesses. Of those businesses, we specialize in Physicians Bureau, and as a MGMA Corporate Affiliate, you can be sure that your Medical office is getting professional service. At Accurate, we can handle anything from appointment scheduling for your clients, RN on-call, physician referral, internet message delivery and many other services.

Accurate Communications also specializes in certain industries like Automotive Dealerships, where we can provide custom scripting, campaign management, over-flow and after-hours calls.

Reception Desk
Our Inbound Order Entry department is recommended for internet stores and businesses that wish to provide potential customers with an 800 number so they may order over the phone if they don't have access to the internet, or feel more comfortable talking to someone live. This option alone could open up many opportunities for online marketplace to expand their potential customers.

The Customer Care Center will offer product support and all our agents are trained to your specific customer needs. Through a database access, we can answer in-depth questions, issue refunds and take care of service needs.

All of our inbound call center agents complete a thorough training process before answering any live calls. We also require our call center agents to attend refresher courses on a quarterly basis. By continually training our inbound call center agents, they are always aware of the client's needs.


Why Choose Accurate?

  • 24-hour customer care support
  • More than 40 years call center experience
  • Generator backup
  • Redundant fiber infrastructure to withstand
    disasters (includes fiber, telephony and power)     
  • Experienced, professional call center agents
  • Bilingual capabilities
  • Customer care program development
Our Team

We take great pride in our
company and the services we
provide. Click the link below to
meet our adminastrative team
and contact them.
Meet our Management Team


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