Whether you need inbound order entry, customer service or telephone
answering service, state- of-the-art technology and experienced call center.
Accurate Communications provides agents to meet your unique requirements,
no matter what they are or how complex.
Accurate Communications was founded in 1966 as a standard telephone answering
service. We are the region's largest call center of its type that offers
telephone messaging and inbound order entry for small to medium- sized
clients. Our locations in Omaha, Houston and Lincoln provide service
for the two largest metropolitan areas in Nebraska, Texas and nationwide.
Our facilities operate 24 hours a day, 365 days a year.
We keep growing every year, finding new ways to provide the best quality of
service for all types of businesses. Of those businesses, we specialize in
Physicians Bureau, and as a MGMA Corporate Affiliate, you can be sure that
your Medical office is getting professional service. At Accurate, we can
handle anything from appointment scheduling for your clients, RN on-call,
physician referral, internet message delivery and many other services.
Accurate Communications also specializes in certain industries like Automotive
Dealerships, where we can provide custom scripting, campaign management,
over-flow and after-hours calls.

Our Inbound Order Entry department is recommended for internet stores and
businesses that wish to provide potential customers with an 800 number so they
may order over the phone if they don't have access to the internet, or feel
more comfortable talking to someone live. This option alone could open up many
opportunities for online marketplace to expand their potential customers.
The Customer Care Center will offer product support and all our agents are
trained to your specific customer needs. Through a database access, we can
answer in-depth questions, issue refunds and take care of service needs.
All of our inbound call center agents complete a thorough training process
before answering any live calls. We also require our call center agents to
attend refresher courses on a quarterly basis.
By continually training our inbound call center agents, they are always aware
of the client's needs.
Why Choose Accurate?
- 24-hour customer care support
- More than 40 years call center
experience
- Generator backup
- Redundant fiber infrastructure
to withstand
disasters
(includes fiber, telephony and power)
- Experienced, professional call
center agents
- Bilingual capabilities
- Customer care program
development
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| Our Team |
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We take great pride in our company and the services we provide. Click
the link below
to meet our adminastrative team and contact them.
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Meet our Management Team
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